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BigPanda

AIOps event correlation that compresses alert storms into incidents.

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About

BigPanda is an AIOps platform that ingests alerts from monitoring tools and uses machine learning to correlate them into a small number of actionable incidents, claiming over 95% alert-volume reduction. Founded in 2012, it raised $190M in 2022 at a $1.2B valuation led by Advent International and Insight Partners, with total funding around $337M.

In May 2025 BigPanda pivoted to what it calls Agentic IT Operations, launching AI Detection and Response, an autonomous L1 operations agent, and the AI Incident Assistant (Biggy), a chat agent in Slack and Teams. It acquired Velocity in November 2025 to accelerate that agentic push. Customers include Cisco, Sony, and Autodesk.

What it can do

  • ML event correlation compressing alert storms into incidents\nAI Detection and Response autonomous L1 agent\nBiggy chat assistant in Slack and Teams\nRoot-cause identification with change validation

Setup

Request a demo at bigpanda.io; free 30-day trial

Prerequisites

Monitoring/alerting tools to integrate; enterprise pricing

Use cases

aiopsincident-managementalert-correlationit-automation

Works with

Trust score — 8/10

/10 trustVerified

Scored 8/10 (verified tier, metrics-v1). Evidence: Verified via vendor site/docs/GitHub and reputable coverage, wave 102; Trending score 78/100 from researcher assessment.

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.