Guru
Verified knowledge cards and AI answers delivered inside Slack, the browser, and the tools teams already use.
About
Guru is an AI knowledge platform built around verified answers. Knowledge owners write short cards on policies, processes, and product facts, and verify them on a schedule, so the knowledge base stays current instead of rotting. AI search and answers then surface those cards, plus indexed content from connected tools, exactly where people work: in Slack, in the browser via an extension, or inside apps like Salesforce and Zendesk.
The verification workflow is the differentiator: verified answers are surfaced preferentially, stale ones trigger review reminders, and AI responses inherit the permissions of the underlying systems. Pricing starts at $15/user/month with a free tier for small teams, and the vendor claims zero data retention on its third-party LLM calls. Caveat from independent reviews: the system is only as good as the governance behind it, and AI features run on a credit system.
What it can do
- Verified knowledge cards with scheduled re-verification
- AI answers inside Slack, browser extension, and 100+ integrations
- Permission-aware, cited responses with source attribution
- Knowledge gap analytics and AI content suggestions
- Content translation into 50+ languages
- SOC 2 Type II with zero-retention LLM calls
Setup
Create a Guru workspace, connect sources like Slack, Drive, and Confluence, and assign verification schedules to card owners.
Prerequisites
Use cases
Works with
Trust score — 8/10
Scored 8/10 (verified tier, metrics-v1). Evidence: plans from $15/user/mo reported across 2026 comparisons; 100+ integrations; SOC 2 Type II; 4.7/5 from 3,000+ reviews on one aggregator. Strengths: human-in-the-loop verification loop, in-workflow answers, permission-aware cited responses, zero-retention LLM policy. Docked for: (1) closed platform; (2) AI credits and usage limits; (3) value depends on teams maintaining the card governance process. License: proprietary.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 8.0/10
- Maintenance · recency, releases, issue load
- 8.0/10
- Openness · license + docs
- 3.0/10
- Manual review · sanity read + red-flag check
- 7.0/10
- · Strengths: human-in-the-loop verification loop, in-workflow answers, permission-aware cited responses, zero-retention LLM policy
- · plans from $15/user/mo across 2026 comparisons; 100+ integrations; SOC 2 Type II; 4.7/5 from 3,000+ reviews on one aggregator
- · Docked for: (1) closed platform; (2) AI credits and usage limits; (3) value depends on teams maintaining the card governance process
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.