
HiJiffy
AI guest-messaging hub for hotels across WhatsApp, web chat, and more.
About
HiJiffy automates hotel guest communication — pre-stay, in-stay, and post-stay — across WhatsApp, Facebook, and website chat, resolving a claimed 85%+ of inquiries without staff. It bundles a unified inbox, upselling campaigns, surveys, and direct-booking nudges, with 130+ languages supported and deep PMS/booking-platform integrations.
Reviewers on Hotel Tech Report rate it 4.81/5 with strong marks for ease of use and automation. It is built for mid-to-large properties: pricing starts around $300/month with no free tier, which is steep for small boutiques with low message volume.
What it can do
- AI chatbot across WhatsApp, web, social
- Unified agent inbox
- Automated pre-stay / in-stay / post-stay flows
- Upselling and ancillary offers
- 130+ languages
- Guest surveys and feedback
- Reporting and analytics
Setup
- Request a demo and custom quote for your property size.
- Connect your PMS and booking channels.
- Train the AI on your property's FAQs, policies, and upsell offers.
- Go live on WhatsApp, web chat, and social channels.
- Monitor the unified inbox and analytics dashboard.
Prerequisites
A hotel PMS or booking platform to integrate. Staff time for onboarding and FAQ training.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (metrics tier, metrics-v1). Evidence: Hotel Tech Report: 4.81/5 from 157 recent reviews, 90% recommend; PortoBay: 80%+ queries resolved via AI (customer case); Pricing from $300/mo per Hotel Tech Report. License: Proprietary SaaS, from $300/mo.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 8.0/10
- Maintenance · recency, releases, issue load
- 7.0/10
- Openness · license + docs
- 5.0/10
- Manual review · sanity read + red-flag check
- 7.0/10
- · Hotel Tech Report: 4.81/5 from 157 recent reviews, 90% recommend
- · PortoBay: 80%+ queries resolved via AI (customer case)
- · Pricing from $300/mo per Hotel Tech Report
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.