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ToolLoom/10 trustVerified

Loom

Async video messaging for teams — record your screen, camera and voice, share a link, and skip the meeting.

Acquired — still operating

Acquired by Atlassian for ~$975M in October 2023; still sold as a standalone product while being integrated into Jira, Confluence and Trello.

Visit official site →

About

Loom is the company that made async video messaging a workplace habit. Founded in 2015 by Vinay Hiremath, Shahed Khan and Joe Thomas, its formula is brutally simple: record your screen and camera, get an instantly shareable link, and let people watch on their own schedule. By the time Atlassian acquired it in October 2023 for about $975 million — down from its $1.53 billion Series C valuation in 2021 — Loom had 25 million users, 200,000 customers and nearly 5 million videos recorded per month, per TechCrunch and AlternativeTo reporting at the time.

The product keeps growing inside Atlassian. An AI Suite adds auto titles, summaries, chapters and filler-word removal; videos carry transcripts in 50+ languages, emoji reactions, comments, tasks and CTAs; and the free Starter plan covers 25 videos with a 5-minute cap each. Pricing has moved upward since the acquisition — Business runs $15 per user per month, Business + AI $20 to $24 — and Atlassian confirmed its first-ever Loom price increases for existing customers starting November 2025, with billing migrating into Atlassian's user-tier model.

What it can do

  • Screen, camera and microphone recording
  • Instant shareable links and embeds
  • AI titles, summaries, chapters and filler-word removal
  • Transcripts and captions in 50+ languages
  • Emoji reactions, comments, tasks and CTAs on videos
  • Integrations with Slack, Jira, Confluence and Google Workspace
  • Viewer insights and engagement analytics

Setup

Install the desktop app, mobile app or Chrome extension, hit record on screen and/or camera, then share the generated link — viewers need no account.

Prerequisites

Free account; paid plan for unlimited videos, longer recordings and AI features.

Use cases

product walkthroughs and visual bug reports for engineeringdesign feedback and creative reviews across timezonessales outreach and personalized customer onboardingHR announcements and all-hands updates at scalereplacing recurring status meetings with recorded updates

Works with

engineering-teamsdesignerssales-teamsremote-team-leadscustomer-success

Trust score — 9/10

/10 trustVerified

Scored 9/10 (TIER verified, metrics-v1). Evidence: 2015 founding, 2021 $130M Series C at $1.53B, and the October 2023 Atlassian acquisition at ~$975M verified by TechCrunch, The Register and multiple outlets; 25M users and ~5M videos/month reported at acquisition. Strengths: category-defining adoption, continued AI investment inside Atlassian, generous free tier, deep Jira/Confluence integration. Docked for: (1) free plan caps at 25 five-minute videos; (2) post-acquisition pricing has crept up with billing migration causing friction for existing customers (independent reviews note auth and billing complaints); (3) closed platform with no self-hosting. License: proprietary SaaS; free Starter, paid from ~$15/user/month.

How the trust score is built

Full methodology →
Adoption · stars/downloads, log-scaled vs peers
10.0/10
Maintenance · recency, releases, issue load
9.0/10
Openness · license + docs
4.0/10
Manual review · sanity read + red-flag check
9.0/10
  • · Founded 2015 by Vinay Hiremath, Shahed Khan, Joe Thomas
  • · $130M Series C May 2021 at $1.53B valuation (TechCrunch)
  • · Acquired by Atlassian October 2023 for ~$975M
  • · 25M users, 200k customers, ~5M videos/month at acquisition
  • · AI Suite: auto titles/summaries/chapters, filler-word removal; transcripts in 50+ languages
  • · Starter free: 25 videos, 5-min cap, 720p
  • · First-ever price increases for existing customers from November 2025; billing migrating to Atlassian user-tier model

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.