Lucky Orange
All-in-one CRO for small businesses — dynamic heatmaps, recordings, funnels, surveys, live chat, and an AI Q&A layer.
About
Lucky Orange is a US company founded in 2011 that sells one idea: everything a small business needs to understand visitors, in one plan. Every tier includes dynamic heatmaps (click, scroll, move, dynamic), session recordings with no sampling, conversion funnels, form analytics, surveys and announcements, live chat, visitor profiles, and Discovery AI — a plain-language Q&A layer that answers questions about your traffic. Its Shopify app holds a 4.7 rating from about 1,800 reviews, and it scores 4.6 to 4.7 stars across G2, Trustpilot, and Capterra (per independent roundups).
Pricing is published and simple: a free plan with 100 sessions a month, Build at $39/month for 3,500 sessions, Grow at $89 for 15,000, Expand at $249, and Scale at $1,049. Annual billing discounts and all-features-included tiers keep the pitch clean. The catches are at the edges: there is no native mobile app analytics, session caps rise steeply on higher tiers (per Plerdy, $199/month for 50,000 sessions up to $839 for 300,000), and the app is heavy enough that some reviewers note browser lag when rendering heatmaps.
What it can do
- Dynamic heatmaps: click, scroll, move, and dynamic element heatmaps
- Session recordings with no sampling and traffic-source filters
- Pre-built conversion funnels and form analytics
- Surveys, announcements, and live chat in the same tool
- Discovery AI for plain-language visitor questions
- GDPR-friendly privacy posture (provider-claimed)
Setup
- Sign up (free plan: 100 sessions/month) and install the script or Shopify app.
- Recordings and dynamic heatmaps start automatically — no configuration needed.
- Enable the pre-built conversion funnels for your checkout or lead flow.
- Add surveys, announcements, or live chat, and ask Discovery AI questions about visitor behavior.
Prerequisites
Free to start; paid plan ($39+/mo) for real session volume.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (VERIFIED tier, metrics-v1). Evidence: operating since 2011; Shopify app 4.7 stars from ~1,800 reviews (Oct 2026); 4.6–4.7 stars across G2/Trustpilot/Capterra per independent roundups; published pricing confirmed across GetApp, G2, and Plerdy. Strengths: every plan includes every feature, recordings with no sampling, fast same-day setup. Docked for: (1) no native mobile app analytics; (2) session pricing jumps steeply at scale; (3) heavy in-browser rendering noted by some reviewers. License: proprietary SaaS, closed-source.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 8.5/10
- Maintenance · recency, releases, issue load
- 8.0/10
- Openness · license + docs
- 2.0/10
- Manual review · sanity read + red-flag check
- 8.0/10
- · Founded 2011; Shopify app 4.7 stars from ~1,800 reviews
- · Free 100 sessions/mo; Build $39, Grow $89, Expand $249, Scale $1,049
- · All features included on every tier; steep volume pricing at scale
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.