Mediktor
Clinically validated AI triage that routes patients to self-care, primary care, or emergency.
About
Mediktor is an AI triage and pre-diagnosis platform built in Spain that takes a patient's symptoms in natural language and returns a list of possible conditions plus a recommendation on the right level of care: self-care, primary care, or emergency. It is sold mainly as a white-label B2B SaaS for insurers, hospitals, and telemedicine platforms, embedding via API, SDK, or iframe, and the company says it serves more than 10 million users across 26 countries in 15+ languages.
Founded in 2011 by intensive-care physician Oscar Garcia-Esquirol and engineer Cristian Pascual, Mediktor carries CE (Class I+) certification plus ISO 13485 and ISO 27001, uses SNOMED CT and ICD coding, and is listed on AWS Marketplace with HIPAA and GDPR compliance. The company cites clinical trials in emergency departments with 1,000+ patients showing accuracy above 90%, and it acquired Sensely and licensed Mayo Clinic content in 2024. Triage output is guidance, not a diagnosis, and it works best when users describe symptoms clearly.
What it can do
- Natural-language symptom input
- Pre-diagnosis list with urgency levels
- Care routing: self-care, primary care, or emergency
- CE Class I+ certified, ISO 13485 and ISO 27001
- SNOMED CT and ICD-9/10/11 coding
- White-label API, SDK, and iframe embedding
- 19+ languages and empathetic conversational interface
Setup
- Try the consumer demo at my.mediktor.com to describe symptoms in your own words.
- Answer the AI's follow-up questions about your symptoms.
- Review the pre-diagnosis list and the recommended level of care.
- For organizations: contact Mediktor for the white-label SaaS and integrate via API, SDK, or iframe.
Prerequisites
Web browser for the demo; business contract for the white-label SaaS.
Use cases
Works with
Trust score — 7/10
Scored 7/10 (metrics tier, metrics-v1). Evidence: CE Class I+ certification, ISO 13485/27001, HIPAA/GDPR (AWS Marketplace listing); founded 2011 in Spain; 10M+ users across 26 countries claimed; 2024 acquisition of Sensely and Mayo Clinic content (LeadIQ); company-cited emergency-department trials with 1,000+ patients. Strengths: genuine medical-device certifications, long operating history, B2B traction. Docked for: (1) trial results are company-reported, with no peer-reviewed publication I could find; (2) mostly B2B, so consumer experience is indirect. License: proprietary.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 7.0/10
- Maintenance · recency, releases, issue load
- 7.0/10
- Openness · license + docs
- 7.0/10
- Manual review · sanity read + red-flag check
- 7.0/10
- · CE Class I+ certification, ISO 13485/27001, HIPAA/GDPR (AWS Marketplace listing)
- · Founded 2011 in Spain by ICU physician Oscar Garcia-Esquirol and engineer Cristian Pascual
- · 10M+ users across 26 countries claimed; 2024 acquisition of Sensely and Mayo Clinic content (LeadIQ)
- · Company-cited emergency-department trials with 1,000+ patients; no peer-reviewed publication found
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.