New Relic
Intelligent observability with AI-strengthened incident resolution.
About
New Relic's Intelligent Observability Platform unifies APM, infrastructure, logs, and digital experience monitoring with a growing AI layer. The company reports over 30 AI-driven features, including a Predictions Engine for forecasting infrastructure issues and Response Intelligence for correlating telemetry into actionable incidents.
New Relic AI blends ML, generative, and deterministic methods: its 2026 AI Impact Report, drawn from 6.6 million platform users, found AI users shipped code 80 percent more frequently and resolved issues about 25 percent faster. Recent additions include MCP server support for AI agent observability, agentic AI integrations with ServiceNow and GitHub Copilot, and AWS integrations that pipe observability insights into Amazon Q and the AWS DevOps Agent.
What it can do
- New Relic AI generative and AIOps incident workflows
- Predictions Engine for forecasting infrastructure issues
- Response Intelligence cross-system correlation
- MCP server for AI agent observability
- Agentic integrations with ServiceNow and GitHub Copilot
Setup
Install the New Relic agent or OpenTelemetry instrumentation; enable New Relic AI features from the platform settings.
Prerequisites
Applications and infrastructure to monitor with instrumentation access.
Use cases
Works with
Trust score — 7/10
Scored 7/10 (metrics tier, metrics-v1). Evidence: Verified via vendor site/docs/GitHub and reputable coverage, wave 119; Trending score 74/100 from researcher assessment.
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.